Personal Guest Assistant

PERSONAL GUEST ASSISTANT

We have developed a unique hardware unit that is easy to mount to the wall and fixed with two extra screws to avoid theft. This box will give your guests a few extra possibilites towards your automated hotel solution. 

The system will also be available trough a smartlink sent to the guest upon booking confirmation, so all features available in the PGA is also available directly on the mobile application.

EXTRA HOTEL FEATURES

Wouldn't it be nice if the guests could do the following actions without interacting with a human in the reception?
  • Order extra cleaning
  • Change their stay with extra days
  • Order late check out directly
  • Request food
  • Open the front door of the hotel for friends and others.

Late checkout / Extra days

Since GetShop PMS is using "Floating Rooms" the system will within milliseconds determine whether a guest can have late check out or stay some extra days. If the guest has saved the credit card he/she will be able to perform this act directly on this device. Guests that were assigned this room will automatically be moved to another room in the same category.

WiFi - More secure solution

This box will also handle internet connection. Think of it as a personal hotspot for every room. A WiFi where everyone shares password is not really any more secure than an open network. This box will give the guests the possibility to change the WiFi password upon arrival, and at the same time the system will automatically shut off the WiFi when there is no guest in the room. 

EXTRA CLEANING

Fewer and fewer hotels have cleaning every day for guests staying over many days in order to reduce costs. If a hotel for example have cleaning every fifth day, this is not always enough for the guests. Instead of contacting the reception to book extra cleaning, the guests can do it instead on the PGA. When the extra cleaning has been paid, the cleaning list for the cleaning personnel will be updated, and show which rooms need extra cleaning on any given day. 

BUY FOOD, DRINKS AND OTHER ADD-ONS

A lot of hotels are selling extra services such as parking, breakfast, extra towels and so on. No matter which extra services you sell, you can sell them through the PGA. If you have a restaurant or bar in the hotel, then it is possible to order drinks or food from the PGA. The chef and bartenders will immediately get your order, so when you come down, the order is ready. Or if you have room service available, the order can be brought directly to the room.

OPEN THE MAIN DOOR

If the hotel is reception free or if there are not receptionists or other employees at work all the time, the safest option is to have the main entrances locked, so the guests have to use their code in order to enter the premises. But sometimes guests are getting visitors either by business associates, friends, or others. If somebody is visiting the guest, then the guest can open the main door from the comfort of the room, and not having to go down four floors to let the visitor in.

UNIQUE WI-FI CODE

Every guest checking in will get their own unique Wi-Fi code that is valid throughout the stay. The bandwith will be split evenly between all the rooms in the hotel, so one guest cannot steal all the data from everyone else. Another positive effect is that nobody that is not connected to the hotel will be able to use the Internet. At the same time not all guests are on one unsecured network, which is safer for overall.

GET IN TOUCH

WE ARE HAPPY TO ANSWER ANY QUESTIONS YOU MIGHT HAVE. 
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Phone +47 33 20 08 08     

E-mail post@getshop.com
System provided by GetShop AS - www.getshop.com